Description:
Application is an advanced Outlook add-in designed to enhance productivity and streamline communication by offering seamless integration with multiple tenants. It offers an interface akin to the Dynamics 365 for Outlook application, crafted to improve user experience with its recognizable layout.

Features:

1. Multi-Tenant Connectivity:
   • The Application enables users to connect to Dynamics 365 environments across various tenants from a mailbox which doesn’t belong to the tenant where the environment is hosted.
   • Users can seamlessly connect to multiple environments within Outlook, enabling efficient management of contacts, emails, and tasks across tenants.
2. Unified Interface:
   • The Application’s user-friendly interface allows for smooth integration with Outlook, offering users a cohesive experience.
   • Without exiting the email interface, user can access CRM details, generate new entries, and keep track of activities.
3. Enhanced Productivity:
   • The Application enhances the efficiency by functionalities like synchronization of recipients across organizations, one-click tracking of emails.
   • Streamline processes by accessing CRM data directly from Outlook, eliminating the need to switch between multiple applications.
4. Security and Compliance:
   • The Application prioritizes security and compliance, utilizes MSAL ensuring the sensitive data is always protected.
   • It leverages the user’s permissions to retrieve information from the CRM while maintaining the integrity of the security framework.