Introduction :

This privacy policy explains how we collect, use, and protect your personal information when you use our outlook plugin (the “Plugin”). By installing and using the Plugin, you agree to this privacy policy and consent to our data practices. If you do not agree, please do not install or use the Plugin. 

What information do we collect? 

We may collect the following types of information from you when you use the Plugin: 

• Your email address and name, which you provide when you register for the Plugin. 
• First Name and Last Name 
• Phone Number 
• Your usage data, such as the frequency and duration of your use of the Plugin, the features you use, and any errors or issues you encounter. 
• Your device and browser information, such as your IP address, operating system, browser type and version, and other technical identifiers. 
• Your feedback and ratings, which you may provide through the Plugin or through other channels, such as email or surveys. 

How do we use your information? 

We use your information for the following purposes: 

• To provide you with the Plugin and its features. 
• To improve and optimize the Plugin and its performance, such as fixing bugs, enhancing usability, and adding new features. 
• To communicate with you and respond to your inquiries, requests, and complaints. 
• To personalize your experience and tailor the Plugin to your preferences and interests. 
• To analyze and measure how the Plugin is used and how it performs, such as generating statistics and reports. 
• To protect the security and integrity of the Plugin and our systems, such as preventing fraud, spam, and unauthorized access. 

• To comply with our legal obligations and enforce our terms of service and policies. 

How do we share your information? 

We do not sell, rent, or trade your information to any third parties for their own marketing or advertising purposes. We may share your information with the following parties for the purposes described above: 

• Our service providers, contractors, and agents, who help us provide, maintain, and improve the Plugin and our systems. They only have access to your information to the extent necessary to perform their tasks and are bound by contractual obligations to protect your information and use it only for our purposes. 
• Law enforcement and regulatory authorities, who may request your information in connection with a legal process, such as a court order, subpoena, or search warrant. We will only disclose your information if we believe in good faith that it is necessary to comply with the law, protect our rights or property, or prevent imminent harm to anyone. 

How do we protect your information? 

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include: 

• Using encryption and other security technologies to protect your information in transit and at rest. 
• Limiting the access to your information to only those who need it to perform their duties and ensuring that they follow our data protection policies and procedures. 
• Implementing and maintaining physical, technical, and administrative safeguards to prevent unauthorized or accidental access, loss, or damage to your information. 
• Regularly testing and monitoring our systems and the Plugin for potential vulnerabilities and breaches. 

However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your information. You are also responsible for safeguarding your own information and devices, such as choosing a strong password, keeping it confidential, and updating your software and antivirus programs. 

How long do we keep your information? 

We keep your information for as long as it is necessary to provide you with the Plugin and its features, fulfill our purposes, and comply with our legal obligations. The retention period may vary depending on the type and sensitivity of the information, the nature and scope of our activities, and the applicable laws and regulations. When we no longer need your information, we will delete it from our systems or anonymize it so that it cannot be linked back to you. 

How do we respect your rights and choices? 

You have certain rights and choices regarding your information and how we use it. These include: 

• The right to access your information and request a copy of it. 
• The right to correct or update your information if it is inaccurate or incomplete. 
• The right to delete or erase your information if you no longer want us to use it or if you withdraw your consent. 
• The right to opt out of receiving marketing or promotional communications from us. You can do so by contacting us or following the unsubscribe instructions in the communications. 
• The right to withdraw your consent at any time if we rely on it to use your information. This will not affect the lawfulness of our use of your information before you withdrew your consent. 

To exercise any of these rights or choices, you can contact us using the information below. We will respond to your request within a reasonable time and in accordance with the applicable laws and regulations. We may ask you to verify your identity and provide additional information or documentation to process your request. We may also charge a reasonable fee or refuse your request if it is excessive, repetitive, or unfounded. 

How do we handle children’s information? 

The Plugin is not intended for or directed to children under the age of 13 and we do not knowingly collect any information from them. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it as soon as possible. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us using the information below. 

How do we update this privacy policy? 

We may update this privacy policy from time to time to reflect changes in our data practices, the Plugin, or the applicable laws and regulations. We will notify you of any material changes by posting the updated version on our website or through the Plugin and indicating the date of revision. We encourage you to review this privacy policy periodically to stay informed of how we use and protect your information. Your continued use of the Plugin after the updated privacy policy becomes effective constitutes your acceptance of the changes. 

How do you contact us? 

If you have any questions, comments, or complaints about this privacy policy or our data practices, or if you want to exercise any of your rights or choices, you can contact us by: 

• By visiting this page on our website: https://d365connect.ca
• By sending us an email: info@d365connect.ca